I’ve been noticing AI generated imagery creeping into pet brand content and I kind of understand…when it first came out, I had a little play too. It’s fun, it’s clever, and it feels like you can create almost anything you want in seconds. Especially as a creative person, it’s hard not to be curious about it. But the more I see it being used by pet businesses, the more it makes me uncomfortable.

Not because I think AI is going to replace photographers (I genuinely don’t), but because of what it can do to a brands reputation.

There’s an emotion in real photography that AI just can’t replicate.

Why real images matters so much for pet brands

When you’re using AI imagery, you’re not actually showing your real product or service in a real moment. Even when it looks realistic… it still isn’t real. And whether people consciously realise it or not, something can feel slightly off.

Sometimes it’s obvious; five legs, two tails, paws appearing from nowhere, but even when the mistakes are subtle, there’s often still a disconnect that people pick up on instinctively.

If someone realises the imagery is AI generated, it can feel a little like they’ve been duped. And if they don’t realise immediately but later discover it wasn’t real in the first place, that trust can take a hit and in the pet industry especially, trust is everything.

People care about what they buy for their dogs and other pets. They want to know something is genuine, tested, loved and used in real life, not just generated to look aesthetically pleasing or ‘perfect’ online. I have to admit, I muted notifications on one pet brand recently because every image was AI generated and it just didn’t connect with me.

Those real moments are what people connect with.

How AI imagery can affect trust and brand perception

The danger with relying too heavily on AI imagery isn’t usually dramatic or immediate. It’s more subtle than that – over time, it can start to chip away at how professional your brand feels, how believable your products appear, and ultimately how much people trust what they’re seeing.

Because great brand imagery isn’t just about creating something visually impressive. It’s about showing how a product or service genuinely fits into real life, all those imperfect but honest moments that make something feel relatable.

Real pet photography vs AI-generated content

This is also why real animal photography still matters so much. Animals don’t perform perfectly. They react to their environment, their emotions, their handlers and the moment they’re in and that unpredictability is actually part of what makes the images feel believable – some of my favourite shots are ones that weren’t actually planned!

Is AI bad for pet businesses?

I don’t think AI itself is inherently bad, like any tool, it depends how it’s used. I use it to help plan my week, refine my content (as I know I can ramble a bit!), and to pull ideas together. But I do think pet brands need to be careful about relying on it too heavily, especially in an industry built so strongly on connection and trust.

The chaos of a dog with a new toy is something worth capturing. 

What kind of imagery actually connects with pet owners?

The imagery that tends to resonate most is usually the imagery that feels honest – those moments where people can recognise themselves and their own pets in your brand, and it’s very rarely perfect! It’s those slightly chaotic moments of real life – the muddy walk, the excited look when a treat is coming their way, the joy of a new favourite toy.

Final thoughts: should pet brands use AI imagery?

For me, this conversation isn’t really about whether AI is “good” or “bad”, it’s about authenticity, trust and what your imagery is saying about your brand, because your photos aren’t just there to look nice they’re there to help people believe and understand what you do.

If you want real photos that connect and are true to your business, feel free to get in touch, I’d love to hear about your brand.

Kerry x

Professional photographer working Worldwide with Pet Businesses